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Jackpoot City Casino– With your favorite casino games

Owned by Cadtree Limited, Jackpot City Casino is one of the best platforms in Ontario, Canada, for playing various games. This guide will share our experience with every aspect of this casino to help intending users make informed decisions.

Jackpot City Casino


Unsurprisingly, Jackpot City has become the destination of many players since entering this region in 2022. With their top-notch service, bettors enjoy a great time on the platform. 

Below are reasons why readers should choose Jackpot City.

  • Interesting casino game selections
  • Licensed and regulated by the Ontario Gaming Commission
  • Provides a dedicated mobile casino section
  • Fascinating live casino game options
  • Android and iOS mobile applications present
  • Simple methods of payment
  • Customer service is available 24/7


Despite offering top-notch services to customers, Jackpot City Casino online requires improvement in some areas. 

What are these areas?

  • Games catalogues are small. 
  • Withdrawal takes time to process
  • Strictly for players in Ontario
  • No Jackpot City Casino contact number
  • Can’t play the demo version until after registration


This section will contain a Jackpot City Casino review of the features available on the platform. See the table below as we highlight and rate the site’s various features.

Jackpot City Casino FeaturesRating
Jackpot City Casino Game options4/5
Withdrawals and Deposits4.5/5
Registration 4.5/5
Mobile Apps4/5
Customer Support4.5/5
Overall Rating4.3


Creating an account is the first step for bettors wanting to place real-money bets on this online casino. The step-by-step guide below explains the Jackpot City Casino registration procedure.

  1. Visit the online casino via your smartphone or PC. Alternatively, you can install the Android or iOS app to get started.
Jackpot City homepage
  1. Click the ‘Sign Up’ button on the homepage.
  2. Confirm your physical location and click ‘Next’. Immediately, your registration form pops up.
Sign up on Jackpot City
  1. Enter a username, email address, mobile number, currency and preferred language. Also, input your first, middle and last name, date of birth, industry and job title.
Register at Jackpot City Casino
  1. Afterwards, provide your residential address. 
Registration page
  1. Furthermore, you must confirm if you’re a politically exposed person, the Head of an international organization, a family member, or a close associate. Also, check the boxes below to confirm that you’re over 19 years old, have accepted the site’s terms and privacy policy, and more.
Registration page
  1. Click ‘Register’ to complete your online registration for Jackpot City.
Jackpot City Casino registration

Every piece of information you provide during registration must be accurate. For instance, Jackpot City Ontario may require your mobile number for password reset links, withdrawal processing, and more. Also, your full name must match those on your National ID document, ensuring that identities are verified.


At Jackpot City Ontario, players will find over 400 games, including Slots, table games and live dealers. We will show you the games available to help users understand what awaits them when they join the casino site.


Jackpot City Ontario, Canada, offers a plethora of online Slot titles, making it a destination for all types of players. This online casino section boasts the largest number of games on the site, ensuring that no matter your preference, you’ll find a game that suits your taste. 

The fun is endless, from classic 3-reel slots to the thrill of Megaspin and Video Slots, the excitement of 5-reel slots, and progressive jackpots. 

Among the many popular slot titles at Jackpot City Ontario are Thunderstruck II, Arctic Enchantress, African Quest, Hyper Gold, Kings of Cash, 9 Masks of Fire, Assassin Moon, Wolf Call, Atlantis Rising, and Massive Gold. 

Jackpot City Slots

As players, one of the key considerations when selecting a game is the RTP and Volatility. While playing games with high RTP and low volatility is advisable for more frequent wins, Jackpot City caters to all preferences, including games with low RTP and high volatility.

With a partnership with renowned developer Games Global, the site provides players with top-notch online slots. Pragmatic Play is also one of the gaming providers in this online casino, so you can rest assured that you will find the best Slots. 

Additionally, Jackpot City Casino Online offers Slot tournaments that allow players to compete with each other. Each tournament lasts a specific number of rounds, and players accumulate points to secure a place on the leaderboard and share in the prize pool.

Table Games

Aside from slots, players can also test their skills on table games at Jackpot City Casino Canada. The site provides the best Blackjack, Roulette and Baccarat titles, offering you a premium level of entertainment. 

Each of these games has diverse variants. For instance, different types are available if you fancy blackjack. They include Classic, European, Atlantic City, Vegas Strip, Vegas Downtown, Multihand, and more. If you are interested in the Roulette Wheel, some of the varieties you will find include Vinnie Jones, European, French Switch Multifire, Dealers Club, and Real Auto. 

Jackpot City Casino Table Games

Furthermore, Baccarat provides as much excitement as other table games. You can try out Mini Baccarat, Baccarat Banque, Chemin de Fer, Punto Banco.

As a beginner or a seasoned player, you can easily get a hold of the table games available at this online casino. Also, Jackpot City Ontario offers a table with the ideal wagers and bets regardless of your budget.

Live Casino

With Jackpot City Ontario, Canada, it’s way more than just wagering on your favourite games. The site allows players to experience the feel of a brick-and-mortar casino via its live section.

The live casino is designed to improve your gaming experience on the betting platform. Players can stream games in high definition while placing bets. You can engage in real-time conversations with live dealers and fellow players through a chat feature. 

Jackpot City Live Casino

Live customer care is also a click away, assisting users who encounter issues while playing games. It’s a seamless and interactive experience for every player.

One Blackjack, Speed Blackjack, Eclipse Blackjack, Sweet Bonanza Candyland, Mega Roulette, Speed Roulette, and Blazing Dragon Tiger are top-quality live casino games for players. Once you understand the basic strategy of games in the live casino, your winning chances are high.

On Air Entertainment and Pragmatic Play are two leading software developers offering live casino games on Jackpot City Ontario.

Mobile Casino

Jackpot City Casino Ontario offers a mobile casino, a unique feature that ensures convenience and comfort for players. This means you can easily wager on games on the go, anytime and anywhere within Ontario.

The mobile casino is well-optimized for various mobile devices. Additionally, the site provides a mobile application for mobile gaming purposes. Whichever one you prefer, whether playing via your mobile browser or the real-money app, you’re definitely in for a satisfying gaming experience.

Jackpot City mobile casino caters to a wide range of gaming preferences. For slot lovers, they offer popular games like Break Away Deluxe, Big Bass Bonanza, Jurassic World, and Game of Thrones. The mobile site provides the best versions of these games with exceptional graphics and smooth gameplay. 

Jackpot City Mobile Casino

If you’re a table or live game fan, the mobile casino also has you covered with various versions of Baccarat, Roulette and Blackjack that are easily compatible with your mobile devices.

There’s no doubt that Jackpot City Online Ontario offers mobile gaming at its best at your fingertips.


Jackpot City is one of the best Ontario online casinos in this region. It’s unsurprising because they provide outstanding features that ensure you have a great time on the betting platform. 

Here are a few of the features available to customers who sign up with the online casino.

Mobile Betting

Engaging in mobile betting provides one of the best experiences for users on Jackpot City Casino Ontario. You can jump on your favourite games using the dedicated mobile casino site. The site has been designed to suit various devices, such as tablets and smartphones. It also stands out because of its flexibility, allowing you to play games on the go.

Jackpot City Casino Mobile Betting

Mobile betting at this online casino continues beyond the mobile site. You have a beautiful mobile app suitable for Android and iOS devices to wager on the numerous Slots, tables,  live dealers and game shows.

Mobile betting is the preferred choice for many users. Hence, it’s not surprising that a lot of effort has been put into ensuring a fantastic experience. From the beautiful graphics to the intuitive layouts and touchscreen controls, every detail is designed to ensure a seamless and enjoyable mobile betting experience.

Customer Support

While Jackpot City aims to provide a seamless betting procedure for customers on this site, encountering issues sometimes cannot be entirely neglected. As a result, customer support is on standby to offer assistance when needed. 

The online casino provides a live chat that allows the site to attend to your pressing issues. If the issue you need to be resolved isn’t urgent, you may contact the online casino via email. 

Our Jackpot City Casino review shows that customer support is responsive and professional. They are also available 24/7 to attend to users’ queries.

Before contacting customer support, it’s advisable to check the comprehensive FAQ section. It provides informative answers to the most common questions about the online casino, covering various aspects such as games, deposits and withdrawals, and sign-ups. It’s the quickest and most efficient way to resolve your issue.

However, if you can’t find answers here, then using any of the customer support channels is your best bet. 

Furthermore, some customers may prefer to speak directly with a representative. However, this is a challenge. We couldn’t find a Jackpot City Casino contact number for customers who may want to call in, which is the only downside here.

Live Streaming

Live Streaming is one of the most fascinating features of Jackpot City Online Ontario. Live Casino lovers have a swell time using this feature. It makes live gaming more fun and exciting, providing a realistic casino experience like brick-and-mortar casinos. 

Jackpot City’s live streaming service ensures that players can stream highly-definition games from multiple camera angles. 

That’s not all. A couple of interactive features are also available to assist you with game streaming and wagering. They include live chat, gaming statistics and live customer support. 

With live chat, you can converse with dealers and gamers. Gaming statistics, on the other hand, helps you make strategic betting decisions while you get instant assistance using live customer support. You can do all this while using the live streaming service in the heart of action.

Other Features?

According to our Jackpot City Casino review, this online casino offers features beyond mobile betting, customer support, live streaming, and payment options. Several other features are also available on the site. For instance, players can change the site’s language to English, French, Chinese, or another one they prefer.

Language Change

Furthermore, Jackpot City prioritizes the security of its players. The online casino fully understands the importance of safeguarding financial and personal information from unauthorized access. The site employs 128-bit SSL digital encryption, guaranteeing the safety and confidentiality of all players’ data.

Additionally, Jackpot City Casino Canada is an online casino that emphasizes responsible gambling. The site offers responsible gambling tools to keep players in check. These include responsible gaming tests, self-exclusion, setting daily, weekly, and monthly deposit and loss limits, and more. 


While Jackpot City allows customers to wager on demo versions of games, it’s essential to fund your account to play real money games. 

You can only do this after signing up and verifying your casino account. With a government-issued ID and proof of address, you can easily verify your account via the verification dashboard before depositing money and playing your favourite games.

The following section will show you how to deposit and withdraw money from your Jackpot City Online Ontario casino.

Deposit Money on Jackpot City

Jackpot City provides a variety of ways for players to fund their betting accounts. Below are the Jackpot City Casino deposit methods available to players on this online casino:

  • Visa 
  • Mastercard 
  • eCheck 
  • Interac
  • Instadebit 
  • PaySafeCard
  • MuchBetter 
  • Apple Pay 
  • Instant Payments by Citadel 
  • Flexepin

While all the listed deposit methods offer safe and simple transactions, Interac and MuchBetter are the most popular among residents in this region. 

Payment Methods

Despite offering quick transactions, players must understand that deposit time, fees, and limits can vary depending on the payment option you choose to use. The online casino doesn’t charge a deposit fee, but your deposit method may incur specific fees. At Jackpot City, customers can deposit a minimum of $10.

Additionally, players may face challenges with depositing for various reasons. When you encounter issues, you can employ some tips to assist you. 

For instance, you can clear your browser’s cache and cookies before refreshing your browser. Also, check the deposit limit set on your account and ensure your deposit details are accurate. If the issue persists, you can contact customer service.

Below is a step-by-step guide on how to deposit money in your account.

  1. After registering, enter your Jackpot City Casino Login details to access your account.
  2. Afterwards, navigate to the banking section and click ‘Deposit.’ The various deposit methods will be displayed immediately.
  3. Choose your preferred payment method.
  4. Enter the amount you want to deposit and click ‘Deposit.’
  5. Follow the resulting prompt to complete your transaction.

Withdraw Money on Jackpot City

Withdrawing your funds after winning on Jackpot City is smooth. Players can use any of the deposit methods to remove their winnings. However, it’s essential to withdraw your funds using the same method used for deposits unless the operator states otherwise.

Furthermore, the processing time for your various withdrawal methods varies. After requesting a withdrawal, it can take 24-48 hours or 3-7 business days, depending on your choice of withdrawal method. Once the operator resolves this, you will find your paid withdrawals in your transaction history.

Most importantly, Jackpot City may request a few verification documents, government-issued ID and proof of address to initiate your withdrawals. 

ID verification requires a passport, Driver’s License, Permanent Resident Card, Citizenship Card, Secure Certificate of Indian Status, Provincial services Card, and Provincial or territorial identity card. 

The operator may request a Utility bill, Bank statement, or Driver’s License for address verification. This is one of the online casino’s safety measures to protect its customers.

Below is the Jackpot City Casino withdrawal procedure, which will assist players who want to withdraw their money from the betting platform.

  1. Log into your account via mobile or PC.
  2. Navigate to the bank tab and select ‘Withdraw.’
  3. Choose your preferred withdrawal method.
  4. Enter the amount you would like to withdraw. Players can withdraw a minimum of $50 from this online casino.
  5. Afterwards, follow the resulting prompt to complete your withdrawal procedure.


Earlier in this guide, we established the presence of mobile gaming. In addition to wagering via the mobile site, an Android and iOS app is available for players. 

With the Jackpot City Casino app, players can perform various tasks, including creating accounts, playing games, making deposits and withdrawals, live streaming, and more. The app provides players with comfort and convenience, as they can wager from any location within Ontario.

Jackpot City Android App

For Android users, downloading the Jackpot City Mobile app is simple. The step-by-step guide below explains how to download and install the mobile app.

  1. Visit the Jackpot City betting site.
  2. On the homepage, click ‘Android Download APK.’
Jackpot City app download
  1. The site will redirect you to the Google Play Store.
  2. Tap ‘Install’ to begin the download procedure.
  3. However, ensure you’ve enabled app installation from unknown sources in your phone settings before installation.
  4. After installation, click ‘Open’ to launch the Android app.
  5. Sign up and start wagering on your favourite casino games.

Jackpot City iOS App

Downloading the Jackpot City iOS app is straightforward. Follow the step-by-step guide below to download and install the mobile app on your iOS devices.

  1. Visit the Jackpot City site.
  2. On the homepage, click ‘Download on the App Store’. The site immediately redirects you to the Apple App Store. 
  3. Alternatively, you can head directly to the App Store and search for ‘Jackpot City Online Casino.’
  4. Next, tap the ‘Get’ button to download and install the iOS app.
  5. Launch it and start placing bets on your favourite casino games.


This section aims to answer frequently asked questions about Jackpot City Online Casino.

Is Jackpot City casino legit?

Yes, Jackpot City is a legitimate and reputable site. The betting company has an Ontario Gaming Commission license, which proves its legality.

Can I trust Jackpot City?

Yes, Jackpot City is trustworthy. The Ontario Gaming Commission regulates and licenses the betting company, which abides by the principles of integrity and honesty.

What is the best slot machine in Jackpot City?

There are numerous top-notch slot titles at Jackpot City. While players’ preferences may differ, Thunderstruck II, 9 Masks of Fire, and Hyper Gold are a few of the best online slots at this casino.

What is the payout rate for Jackpot City Casino?

Progressive Jackpot Slots are usually the games that provide the biggest payout. It grows with every bet on the jackpot network until a player hits it. With games like Mega Moolah Thunderstruck II, you can earn payouts in the millions.

How long does it take to get your money from Jackpot City?

Getting your money from Jackpot City after a win depends on your choice of withdrawal method. However, it can take between 1-7 business days.

What is the best online casino in Canada?

Jackpot City offers its customers a variety of top-tier online casino games. While only a player can determine which are the best, the site offers quality versions of Slots, table games, and live dealer games.

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